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2011 Trends to Watch: Government Technology

November 2010 | 20 pages | ID: 253768B3F22EN
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Introduction

During 2010, agencies have begun to face the reality that 2011 will be a difficult year, requiring considerable budget austerity. With the exception of the Asia-Pacific region, which is still experiencing a fairly healthy economy, nations across the board are wrestling with far-reaching cuts in an attempt to close significant budget deficits

Features and benefits
  • Gives an overview of the current operating environment for the global government technology markets.
  • Identifies drivers and barriers to government technology, highlights dominant business strategies, and explains how technology can enable the latter
Highlights

As governments search for better ways of working and delivering efficiencies but at the same time are often looking for more innovative means of doing this, the IT and technology community should see an opportunity to work together with governments to achieve their objectives

Your key questions answered
  • How will efficiency and cost savings drive adoption of alternative delivery models?
  • How do business intelligence (BI) and analytics will underpin transparency and accountability agendas?

SUMMARY

Catalyst
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Key messages

BUSINESS TRENDS AND TECHNOLOGY ENABLERS

Repercussions of global recession driving government reforms

STRAINED RESOURCES REQUIRE NEW DELIVERY MODELS

Making the taxpayers penny go further
A new way of procuring services
Consolidating contracts
Government cloud and shared services
Taking non-core functions out of house

CHANGING DYNAMICS BETWEEN GOVERNMENT AND CONSTITUENT

Rethinking the roles
Power to the people
Performance and accountability
Transparent Government 2.0

CREATING TRANSFORMATIONAL GOVERNMENT THROUGH WORKING SMARTER

Shaping the smart communities of the future
Intelligent city management in the age of austerity will be firmly focused on cost reduction and efficiency
Mobile becoming the connector to the constituent
National security, data protection, and privacy
Greater collaboration across national security agencies
Identity management will facilitate new services
Information management and business intelligence

RECOMMENDATIONS

Recommendations for government agencies
Doing nothing is no longer an option
Web 2.0 and co-production
Broadband is only one piece of the puzzle
Work to build trust in order to gain real transformation in public service delivery
Recommendations for vendors
Everything is on the table, now government needs to save real money
Be prepared to take on some risk

APPENDIX

Methodology
Further reading
Author
Ovum Consulting
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